These terms govern retarget.marketing and the re:target service atapp.retarget.marketing. When you create a re:target account, you accept them for the organization you name at sign-up, and you confirm that you may accept them on its behalf. Starting is free and does not commit you to buy anything.

The data processing agreement is part of these terms. A paid offer is set out in a quote you accept, and the quote, these terms and the data processing agreement together are the agreement for that offer. Where a quote, or an agreement signed by both of us, says something different, it wins for that offer.

Who you are dealing with

Idea Bulut Solutions SL, a company registered in Spain, NIF B72917412. Registered office: Paseo de la Castellana 194, Baja B, 28046 Madrid, Spain.

The service and how it is bought

re:target assess is free: one Marketing Cloud Engagement business unit, three scans, and a short walkthrough of the result. We may change what the free offer includes. A change never applies to a scan already run, and we email account owners before it takes effect.

re:target plan is bought per business unit, by card in the app, or against a quote. re:target transform and private hosting are quoted. A quote states the price, in USD or EUR and before taxes, what it covers and how it is invoiced. Card payments are taken by Stripe; we never receive or store card details.

Your account

Give accurate details and a work email, keep your sign-in details to yourself, and make sure the people you invite follow these terms. You are responsible for what happens under your account. If you think someone else has access to it, email security@retarget.marketing straight away.

Connecting Marketing Cloud

Connect only business units you are authorized to connect. re:target asks for the read permissions listed on the security page and never for write access to Marketing Cloud Engagement. You can revoke the installed package in Marketing Cloud at any time, and ask us to remove the connection from re:target.

A re:target transform engagement may also need a connection to your Salesforce org, through an External Client App you create. Its permissions are written into the engagement scope before anything is connected, and removing the app ends the access.

Your data

What re:target reads from your business units, and the reports it produces from them, are yours. We use them only to provide re:target to you, as the data processing agreement describes, and we do not sell them. What we keep and for how long is on the security page. You can delete your account from its settings at any time, or ask us to delete everything about a business unit, or the whole account.

Reports

Use your reports inside your organization, and share them with your advisers, auditors and the partner delivering your migration. A partner may hand a white-label report to the client it was produced for.

A report describes what re:target could observe through a read-only metadata API at a point in time. Complexity bands, usage classifications, decisions and effort estimates are analysis. They are not a quotation, a fixed price or a schedule, and not a warranty of how long a migration will take or of what will move cleanly.

The sample report and the simulated run

The sample report on this site is modeled on a Marketing Cloud development business unit, with made-up identifiers and volumes scaled up. It illustrates the report format; it is not a benchmark, and nothing in it is a claim about what your org will show. The simulated run on /demo is labeled as a simulation because that is what it is: it connects to nothing and produces the same fixed result every time.

What you may not do

Connect an org you are not authorized to connect.
Try to reach another customer's data, or probe, scan or load-test re:target beyond normal use. Security research reported as the security page describes is welcome.
Copy, resell or reverse-engineer re:target, except as partner terms agreed in writing allow.
Use re:target to break the law, or the terms Salesforce sets for your org.

Confidentiality

Each of us keeps the other's non-public information confidential, uses it only for the purpose it was shared for, and protects it at least as carefully as our own. This does not cover information that is public, that the receiver already had or developed independently, or that the law requires to be disclosed.

Intellectual property

re:target and this site, including their content, design and code, belong to Idea Bulut Solutions SL. These terms give you the right to use re:target as they and your quotes describe, and transfer nothing else. If you send us feedback, we may use it freely.

Salesforce, Marketing Cloud, Marketing Cloud Engagement, Marketing Cloud Next and ExactTarget are trademarks of Salesforce, Inc. Idea Bulut Solutions SL is a Salesforce partner. The icon set is Lucide, used under the ISC license.

Availability

re:target assess and this site come with no availability commitment. A paid offer's quote states any service level that applies to it.

Closing an account, and suspension

You can close your account at any time from the account settings, or by emailing hello@retarget.marketing. An admin who deletes the account deletes it for everyone in it, with every business unit, scan and export; a member who deletes their account deletes only their own login. We delete the data as the security page describes, and it leaves our database backups within 7 days. Orders are kept for our accounts, with the amounts and without the details of who placed them. We email a confirmation once the deletion is done. We may suspend an account, with notice where we can give it, if it breaks these terms or puts re:target or other customers at risk. A paid offer ends as its quote says.

Liability

To the extent the law allows, neither of us is liable to the other for indirect or consequential loss, or for lost profit, revenue or goodwill, and our total liability under these terms in any 12 months is limited to what you paid us for re:target in those 12 months. We are not liable for a decision you take on the basis of information on this site. Nothing here limits liability that cannot legally be limited, including for death, personal injury, fraud or willful misconduct.

Changes to these terms

We may update these terms. If a change affects account holders, we email account owners at least 30 days before it applies, and using re:target after that date accepts it. The date at the end of this page is when the terms last changed.

Governing law

These terms are governed by Spanish law, and the courts of Madrid have jurisdiction.

Contact

Questions about these terms: hello@retarget.marketing.

Last updated October 13, 2026.

Terms of service